Business Days: Monday -
Friday, excluding federal holidays within the United States.
UPS: Orders must be placed by
1 pm Eastern Standard Time (EST) to be processed on the same
business day.
UPS Delivery Map for UPS Ground
Shipments:

Orders placed between Monday-Friday are processed on the same
business day or the next business day. Orders received on Saturday
or Sunday are processed on Monday or Tuesday.
International Shipping
Bezou Essentials ships internationally. All international orders
must be placed by phone. Please call 1-866-800-0799 or
1-718-646-7299 to order.
Free
Shipping
All orders over $150 receive free UPS Ground shipping.
Alternatively, you can select faster methods of shipping for the
regular price.
Returns & Exchanges
Customer satisfaction is our goal. We gladly accept returns on
products used or unused. If for some reason you are not satisfied
with Bezou Essentials products (we highly doubt that!), you can
return the products within 20 days from the date of your
invoice for a full refund. No questions asked.
We do not refund the original shipping and handling cost for your
package.
To return a product,
- place it in the original
packaging.
- make a copy of the original
invoice and mark the items you are returning.
- Write the reason for the
return. You are done.
Mail
your returns to:
Bezou Essentials
2211 Ave. U
Brooklyn, NY 11229
Exchanges: If you wish to
exchange an item, call Customer Service (1-866-800-0799, 9am-5pm
EST)
For
damaged goods/wrong goods sent:
Merchandise to be
returned for an exchange within 20 days from the date of
invoice. Bezou Essentials will pay for the return
shipping by sending a UPS call tag. Please call Customer Service
at 1-866-800-0799 to arrange for an exchange. |